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E-Daakhil portal
December 3 , 2024
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- India has achieved a major milestone with the nationwide implementation of the E-Daakhil portal.
- This online consumer grievance redressal platform is now operational across all states and union territories.
- It is introduced under the Consumer Protection Act of 2019 and launched on September 7, 2020.
- E-Daakhil is an innovative platform designed to provide consumers with a hassle-free, paperless mechanism to file complaints online.
- By November 2024, E-Daakhil had successfully registered over 2,81,024 users, with 1,98,725 cases filed and 38,453 already resolved.
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