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6Eskai
December 2 , 2023
351 days
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- IndiGo introduces AI chatbot ‘6Eskai’ to help customers with flight booking.
- The AI bot boasts an impressive 1.7 trillion parameters, allowing it to answer a diverse range of common questions.
- It reduces 75% customer service agent’s workload showcasing the efficiency and effectiveness of the bot.
- The bot will use the natural language conversations to guide customer throughout booking journey.
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