November 25 , 2018
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- The upgraded version of AirSewa 2.0 web portal and mobile app was launched in New Delhi.
- AirSewa 2.0 will address air passengers’ grievances like flight delays, problem in a refund, long queues and complaints of lost baggage.
- The Ministry of Civil Aviation launched AirSewa web portal and mobile app in November 2016.
- Suresh Prabhu and Jayant Sinha presented the champion awardto Chennai airport which achieved 100 % timely closure of grievances in one year.
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