Bharti Airtel and Airtel Payments Bank have temporarily lost their licenses to conduct Aadhaar-based eKYC SIM verification of mobile customers.
There were complaints that the company had used Aadhaar numbers acquired during the eKYC process to open Airtel Payments Bank accounts for customers without their informed consent.
Following this Unique Identification Authority of India (UIDAI) has revoked the temporarily suspended e-KYC licence key of Bharti Airtel.