The Indian Railway Catering and Tourism Corporation (IRCTC) has recently launched a chatbot “Ask Disha” to help its users answer various queries.
The AI chatbot, Ask Disha, is powered by artificial intelligence (AI) and it has been jointly developed by IRCTC and CoRover Private Limited.
The first-of-its-kind initiative is aimed at facilitating accessibility by answering users’ queries pertaining to various services offered to railway passengers.