The EASE (Enhanced Access and Service Excellence) 2.0 Banking Reforms Index on performance of Public Sector Banks (PSB) from March 2018-2020 was releasedrecently.
The Union Minister of Finance also inaugurated Doorstep Banking Services by PSBs on the occasion.
The EASE 1.0 report showed significant improvement in PSB’s performance in resolution of Non-Performing Assets (NPAs) transparently.
EASE 2.0 builds on the foundation of EASE 1.0 and introduces new reform Action Points across six themes to make reforms journey irreversible, strengthen processes and systems, and drive outcomes.