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Exemption from Consumer Protection Act
May 21 , 2024
43 days
245
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- The Supreme Court ruled that advocates cannot be held liable under the Consumer Protection Act of 1986 for deficiency in service.
- The court ruled that a complaint to this effect against an advocate was not maintainable before a consumer forum.
- The court also indicated that its 1996 decision that held medical professionals accountable under the Consumer Protection Act may need to be revisited.
- As per the SC, CP Act, 1986 as re-enacted in 2019 was to provide protection to the consumers from the unfair trade practices and unethical business practices only.
- There is nothing on record to suggest the Legislature ever intended to include the Professions or the Professionals within the purview of the Act.
- Advocates must be liable under civil/criminal law, not consumer law.
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