The Department of Administrative Reforms and Public Grievances (DARPG) has released the annual NeSDA Way Forward Report 2023.
The report highlights the significant progress made by the states and UTs during the year under mandatory e-Services and total e-Services under the NeSDA framework.
76% of mandatory e-services are available, a significant increase from 48% under NeSDA 2019.
As per the latest figures, the states and UTs are providing a total of 16,487 e-Services in December, 2023 as against 11,614 in April, 2023.
The UT of Jammu and Kashmir tops the list of States/ UTs with maximum numbers 1,117 e-Services.
The states of Kerala, Assam and Odisha, besides UT of Jammu and Kashmir, are providing hundred per cent e-Services through their respective unified portals.
The tourism sector has the highest saturation for the provision of all mandatory e-services in 23 out of 36 States/UTs.