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Ombudsman Scheme
April 30 , 2019
2064 days
1025
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- The RBI has extended the coverage of Ombudsman Scheme.
- It has now included non-deposit taking NBFCs (Non-Banking Finance Company).
- NBFC with asset size of ₹100 crore or higher will get an ombudsman.
- This provides easy and speedy complaint redressal mechanism to customers.
- An officer of RBI not below the rank of general manager will be appointed as ombudsman.
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