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Project Abhinandan
September 25 , 2023
432 days
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- The Tata Group-owned Air India has launched 'Project Abhinandan' in a bid to elevate the on-ground experience of travellers.
- The initiative aims to provide a personalised and hassle-free airport experience to Air India ticket-holders across 16 major Indian airports.
- Air India has deployed a team of specially trained service assurance officers (SAOs) who will be stationed at strategic touch points inside airports.
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