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The Consumer Protection Act, 2019
July 22 , 2020
1509 days
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- It has come into force from July 20, 2020.
- This Act replaces Consumer Protection Act, 1986.
- It includes the establishment of the Central Consumer Protection Authority (CCPA).
- CCPA is to protect, promote, and enforce the rights of the consumers
- Under this Act the celebrities can be fined up to Rs 10 lakhs for promoting misleading products.
- Strict Actions shall be taken against advertisers for generating misleading content.
- The Act makes it mandatory for the E-Commerce entities to acknowledge the receipt of consumer complaints within 48 hours.
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