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Voice of Customer Recognition 2021
February 14 , 2022
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- Seven AAI airports have been selected for “Voice of Customer Recognition” under the “World Voice of Customer Initiative” of Airports Council International (ACI).
- AAI airports namely, Chennai, Goa, Kolkata, Patna, Pune, Chandigarh, and Bhubaneswar participated in ACI-ASQ (Airport Service Quality) survey in 2021.
- The “voice of customer initiative” was initiated by ‘Airports Council International’.
- This is for recognizing airports that are committed to ensure their voice was heard and continued to prioritize their customers, even during the Covid-19 pandemic.
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