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Ask Disha chatbot
February 24 , 2020
1656 days
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- Indian Railways Catering and Tourism Corporation Limited (IRCTC) has powered Ask Disha chatbot to converse with customers in Hindi language.
- IRCTC launched the Ask Disha (Digital Interaction to Seek Help Anytime) chatbot in the year 2018.
- The initiative is aimed at facilitating accessibility by answering users’ queries pertaining to various services offered to railway passengers.
- The chatbot is voice enabled and will support several other regional languages in the near future.
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